What Real Corporate Training Does for an Industry.

Patrick K. Hickey, CEO - Tech Support & Solutions, Inc. Herndon, Virginia: "

Work Experience
1995 to Present
CEO, CFO, and Customer Support Specialist - Provide third party maintenance services for pre-press computerized and desktop systems, including output Laser and CRT film recorders and plain paper imagesetters/printers. Senior Technician for Lino and AGFA Imagesetters.
Information International Inc. Culver City, California 1985 to 1994
Customer Support Engineer III (1991 - 1994) - Transferred to the Mid Atlantic Region in 1991. Responsible for a customer base as the first point of contact for, service and support. This included hardware and software installation, maintenance, troubleshooting, upgrading and training on electronic pre-press composition equipment for commercial, retail and newspaper environments. Systems include typesetters, scanners, printers, workstations on PC, MAC and SUN platforms, networks, peripherals, and various operating systems.
Customer Support Engineer II (1989 -1991) - Responsible for the Los Angeles area customer base. My primary customer had a Retail Ad system providing all marketing and ad production. Based on a SUN platform, text and graphics were entered by PCs and high resolutions scanners and outputted via proofers or imagesetters as camera ready art. It was my responsibility to keep the entire system up and running.
Customer Support Engineer I (1986 -1989) - Sites included Defense and Aerospace companies working with COM recording devices: 70 pica hard copy, 105mm, 35mm, 16mm cameras, with all supporting peripheral devices
Education
Bachelor of Science Electronic Engineer Technology : Devry Institute of Technology - Lombard, illinois: Feb. 1986

Corporate: Information International Inc., Complete Product Training 1987
QMS; Lasergraphics 1200 Maintenance 1987
XEROX Printer (XP-12/24) Maintenance 1988
SunOS Sys Admin, SPARC Maintenance 1990
Graphics Enterprise; Pagescan Laser Printers 1990
Linotype L300, 330, 530, 630s 1997
AGFA: Compugraphic/Pro Imagers, Acuset & Selectsets 1997
Various management seminars"

***** MY COMMENTS ****

Good Going Pat somebody's got to keep the presses rolling!

You will notice that Patrick's Devry degree gets ONE line while the Corporate Training in Computers from Information International, Inc. (Triple-I) that he received gets EIGHT lines. I went through this training program too and it was Information International that taught me computers and electronics and systems analysis and maintenence and graphics, upon which I also have lauched myself into the digital publishing arena. In total I spend about 2000 hours in training over a 6 year period. Is there any other company that you have ever heard of that could take a graphic arts major and turn him into a computer scientist and still turn a profit? That's what Information International used to do, take bright graphic arts and printing majors from places like RIT and train them in computers used in the service of printing, practically giving them an Associates degree in computers. And Patrick is still living on the superieur technology of Triple-I's Laser Phototypesetter bought by Agfa. Keep up the good work, Patrick. But the world needs another Triple-I like company but in another industry, an industry rife for innovation, an industry that perhaps has not even been created or recognized as an industry yet. I think that Environmental Sanitation & Energy Technology's offer the best of both world's in terms of leveraging arbitrages created by societal views and advances